Back to Tangible FreebiesFree Trials
If you happen to be reading this page and don't remember anything else, remember this: in order for free trials to stay free you must cancel the subscription at the end of the free trial period. Otherwise they'll charge you a monthly or yearly fee once the trial is over. If you have to, mark the calendar or program your email to remind you. Do whatever you have to do so that you don't forget, because one thing is for sure, their automated program which charges your card will not forget.
Often when you call to request that they cancel, the representative on
the phone is trained to find out why you are canceling. If you don't want the service then tell
them you're done with it and don't give them anymore information. If
they ask, "can you tell me why you're done with it?" Politely say "no, I'd rather not". They'll use any information you give them to try and convince you to keep the service.
However, if you are actually interested in the service, this
conversation with the representative on the phone is a great opportunity
for you to get them to sweeten the deal. This is the moment where you
tell them what you want and they will probably give it to you just to
keep you as a customer.
A perfect example of this type of
conversation can occur with cellular phone companies. On two separate
occasions I explained to T-mobile that since my contract has expired I
might be ready to change services. And on both occasions they switched
me over to a "specialist" who gave me more for my money and the cellular
phone that I wanted for free.
Free trials can be beneficial for two reasons. One, they let you try a service before deciding if you want it. It's like free sampling for services. Two, if you have a type A personality and you're great at organizing, planning and executing, then you can use free trials to get free gadgets without spending any money. However the programs which offer free gadgets have grown savvy to this strategy, so getting free gadgets that are actually free are more seldom than they used to be. Read more on the page: Get a Free Gadget.
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